Client Experience

A Way to Easily Manage Your Clients w/ Yvonne Marchese

July 20, 2021

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I'm Amy!

Client experience is more than delivering on a promise. I empower solopreneurs to design simple, memorable, and engaging experiences that keep clients coming back and sharing their experience with others. 

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Find out how you can build a more client-centric business that leads to repeat clients and referrals.

Have you ever considered using a client management system (CMS) for your business or does it feel too impersonal? On this episode of Touchpoints, you’ll hear family + brand photographer Yvonne Marchese discuss why she started using a CMS and the reservations she had before jumping in. 

This Week on Touchpoints:

• Balancing personalization and automation
• Workflows don’t need to be complicated
• What you need to know before investing in a client management system

Thanks for tuning in to this week’s episode of Touchpoints, a podcast designed for service-focused solopreneurs, like you, to learn the art of building lasting client relationships with systems strategist and your host, Amy Feierman.


Ready for a Steady Stream of Happy Clients?

Find out how you can build a more client-centric business that makes your clients feel so well-cared for, they’ll want to tell people about you >>> Click Here to Learn How

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Special thanks to Steve Woodward at PodcastingEditor.com for handling all the behind-the-scenes tech pieces of production.  

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